Communication

integration_link_id

A1234567_987654321

invoice_number

IN12345

templated_text

Hi Joe Smith, XYZ Insurance has been made aware of an incident that occurred on 13/04/2022 and requires your assistance. Please click on this link for further details. https://claims.xyz.com.au/ABC1245. Alternatively, please get in touch with us by telephone and quote M123456 during normal business hours. Regards, XYZ

Note: For emails, the content will be in HTML format.

message_template

Adhoc,
Policy,
Campaign,
Send Payment Reminder,
Unknown,
Direct Debit Service Agreement,
Payment Failed,
Payment Success,
Counter Offer proposal,
Offer acceptance Payment,
Plan Payment Failed,
Instant Payment Failed,
Callback,
Send Update,
Payment Details,
Timed one-time password notification

message_type

f5516ea3-ca4d-43ee-9c25-ad2b7ff5bd89

communication_status

Sent,
Processed,
Queued,
Failed,
Spam Report,
Delivered,
Clicked,
Opened,
Human Answered

unique_message_id

b0f353bf-da76-442c-9bf2-8b330c5ab2c4

error_message

undelivered (disconnected number)

segments

5

occurred_at

2022-09-06T20:43:31.772+10

campaign_name

0 - 112 Days Campaign